Contents:
- No Device Detected Overview
- What is the Microsoft Mouse and Keyboard Center?
- Which Devices Doesn’t Microsoft Mouse and Keyboard Center Support?
- How to Fix Microsoft Mouse and Keyboard Can’t Detect Microsoft Devices
- How to Use Microsoft Mouse and Keyboard Center after Devices Being Detected?
No Device Detected Overview
For people using Microsoft mouse or keyboard, it is your privileges to download Microsoft Mouse and Keyboard Center to reassign your keyboard keys, create a Macro and do other configurations.
While, after some operations, such as reinstalling Windows 8, upgrading to Windows 10, after getting the Mouse and Keyboard Center, it shows you No supported device detected, even though yours is Microsoft device, like Intelimouse Optical USB mouse.
Since your Microsoft mouse or keyboard is not recognized, you are of course unable to make full use of Microsoft Mouse and Keyboard Center to rearrange the keyboard settings, including Microsoft keyboard keys.
What is the Microsoft Mouse and Keyboard Center?
Actually, Mouse and Keyboard Center utilizes Windows 8 interface, but it is able to work on Windows 7, 8 and 10. In fact, Microsoft Mouse and Keyboard Center replaces Intellipoint and integrates Intellipoint with IntelliType. And it is designed to take charge of Microsoft mice and keyboards on both 32-bit and 64-bit within this single application.
In terms of what it is used for, Microsoft Mouse and Keyboard Center is the software enabling you to make most out of your mouse and keyboard. It helps you customize how Microsoft devices function on Windows 8, 10, for instance, you can make a macro keyboard in Windows 10 with this application. And it helps you troubleshoot hardware errors and gives you some how-to Infotips.
Which Devices Doesn’t Microsoft Mouse and Keyboard Center Support?
By default, upon downloading Mouse and Keyboard Center, it will automatically detect your device, but things would be more crystal if you know what devices are not supported by it as this issue can be caused by your unsupported devices.
On a simple note, Microsoft Mouse and Keyboard Center on Windows 8, 10 usually supports external and standalone mice and keyboards and can’t support PS/2, Bluetooth, and some older USB devices.
Specifically, such mice as IntelliMouse, IntelliMouse Explorer 4.0, Standard Wireless Optical Mouse, Comfort Optical Mouse 1000 doesn’t be used on Mouse and Keyboard Center.
And keyboards like Internet Keyboard, MultiMedia Keyboard, Wireless Optical Desktop for Bluetooth Keyboard aren’t supported. For more details, you can search on Microsoft site to check which devices are supported by Microsoft mouse and keyboard center.
Notes: Microsoft Mouse and Keyboard Center doesn’t yet support Surface Laptops, which explained why it is unable to find your Surface keyboard. But maybe in the near future, Surface laptop clients can use this application.
Nevertheless, in some cases, Microsoft Mouse and Keyboard Center doesn’t recognize the Microsoft device connected to Windows 10.
In this way, the error may consist in the computer settings or some system problems. Get started to fix this Microsoft Mouse & Keyboard Center not recognizing your Sculpt Mobile Keyboard error for Windows 10.
How to Fix Microsoft Mouse and Keyboard Center Can’t Detect Microsoft Devices
In order to make full use of this application, it is necessary to take some measures to get Mouse and Keyboard Center to detect your device, such as Sculpt Mobile Keyboard, below are the effective methods available for you.
Solutions:
1: Check Microsoft Hardware
2: Uninstall and Reinstall Microsoft Mouse and Keyboard Center
3: Uninstall and Reinstall Mouse and Keyboard Drivers
4: Run Windows Hardware and Device Troubleshooter
Solution 1: Check Microsoft Hardware
At the very beginning, it is wise to ensure your Microsoft mouse, like Microsoft Arc Touch Mouse, or keyboard is in good condition.
To check whether your mouse or keyboard hardware working condition, if you are using USB devices, try to unplug the USB connector and then plug it in again. Or you can also try to plug it in another USB port to see it can make the mouse or keyboard be recognized by Microsoft Mouse and Keyboard Center software.
If you are utilizing wireless mouse or keyboard, refresh the wireless connection by hitting the button of the wireless transceiver and then pressing the Connect button underside the wireless device.
Upon finding the device isn’t working on another port or can’t be found after refreshing the wireless connection, you would better change a new one. Otherwise, it means you need to go ahead to fix the Windows Mouse and Keyboard Center can’t detect your Microsoft devices when connected.
Related: How to Fix USB Ports Not Working on Windows 10, 8, 7
Solution 2: Uninstall and Reinstall Microsoft Mouse and Keyboard Center
From what mentioned above, you can know that although all Windows systems, Windows 7, 8 or 10 can use this Microsoft application, not all Microsoft devices are supported by the Microsoft Mouse and Keyboard Center Windows 10. Some of the devices may be detected by IntelliPoint 8.2/IntelliType Pro 8.2.
In this way, now that Mouse and Keyboard Center is not working to automatically detect your devices, you may as well try to remove the downloaded one and then install a correct mouse and keyboard center version to see if it works.
1. Open Control Panel.
2. In Control Panel, locate Programs and then Uninstall a program.
3. In Programs and Features, find out Microsoft Mouse and Keyboard Center software and right click it to Uninstall.
Here it is wise for you to uninstall some third-party applications as they may block Windows Mouse and Keyboard Center to recognize your devices.
4. Confirm to uninstall and reboot your PC to take effect.
5. Then navigate to Microsoft Support to re-download Microsoft Mouse and Keyboard Center.
Here as for older USB mouse or keyboard, you are supposed to download the former version of mouse and keyboard center, like IntelliPoint 8.2.
6. Follow the on-screen instructions to finish installing this application.
Immediately running it on Windows 10, Microsoft Mouse and Keyboard Center will detect your devices and show you in a picture. Then you are free to customize your mouse and keyboard settings.
Solution 3: Uninstall and Reinstall Mouse and Keyboard Drivers
As you see, after upgrading to Windows 10 or updating Windows 10, if your mouse or keyboard driver is not updated and becomes incompatible with Windows 10, there is a high probability that Microsoft Mouse and Keyboard Center software is not detecting laptop keyboards.
That is why now you should determine to make sure all your Microsoft device drivers are up-to-date, either Microsoft mouse driver or keyboard driver.
Manually Update Mouse and Keyboard Drivers:
1. Go to Device Manager.
2. In Device Manager, expand Mice and other pointing devices and then right click your Microsoft mouse to Uninstall device.
Here you need to expand Keyboards and then right click your keyboard to Uninstall it as well.
3. Navigate to Microsoft official site to find out and download the updated Microsoft mouse and keyboard drivers.
Automatically Update Mouse and Keyboard Drivers:
You can also use Driver Booster to help you find the Microsoft mouse and keyboard drivers. This is an automatic way.
Driver Booster will be the best choice to help you finish this task. As the best driver update software, Driver Booster can download all the missing, outdated drivers at one time, and then update these drivers automatically.
1. Download, install and run Driver Booster on Windows 10.
2. Click Scan. After that, driver booster will detect your Microsoft mouse and keyboard. Find the drivers for them.
3. Click Update. Find the keyboard and mouse devices, click Update.
With the compatible mouse and keyboard drivers, you are now able to run Windows Mouse and Keyboard Center again to get it to recognize the Microsoft devices connected to your computer.
Solution 4: Run Windows Hardware and Device Troubleshooter
Thirdly, once you meet with any hardware error on Windows 10, it is accessible to run the system troubleshooter to check why your mouse and keyboard is not detected by Mouse and Keyboard Center.
1. Go to Start > Settings > Update & Security.
2. Under Troubleshoot, locate Hardware and Devices and then hit Run the troubleshooter.
Possibly, after a while, Windows Mouse and Keyboard Center can display the Microsoft devices it finds and asks you to configure settings for them, for example, customize Surface Arc Mouse.
How to Use Microsoft Mouse and Keyboard Center after Devices Being Detected?
If luckily, the Sculpt Mobile Keyboard or any other Microsoft devices can be found by Mouse and Keyboard Center after you connected the devices on the computer, it is high time that you tried to make most out of the software to customize mouse and keyboard settings.
Just like what you observe from the interface of Microsoft Mouse and Keyboard Center app, all the detected devices will show up in the form of hardware pictures as below.
Using Windows Mouse Center, you are entitled to set up the mouse, basic settings or app-specific settings, including left button and right button usages, Wheel behavior, Touch setting, etc.
What’s more, when it comes to connected Microsoft keyboards, it is also open to configure the settings for your needs.
In short, Microsoft Mouse and Keyboard Center is a much-have application for Microsoft device users. If you feel like making full use of it, the first thing you are supposed to do is make sure your hardware is detected by it and then get started to use it.
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FAQs
Why is Microsoft mouse and keyboard center not working? ›
Try unplugging the keyboard, and then plugging it back in. Plug the keyboard into a different USB port. If your keyboard is plugged into a USB hub or USB switch box, try removing it and plugging the keyboard into the computer. Unplug other USB devices that are not in use.
How do I fix my keyboard and mouse not being detected? ›- Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in.
- Try using a different USB port on your PC.
- If you use a USB hub between the device and the PC, make sure the hub has power.
The batteries that you are using are low in power. The receiver is plugged into a port that is not working. The wireless device that you are using has trouble synchronizing with the receiver. There may be interference from other wireless devices.
How do I make my Microsoft keyboard discoverable? ›Press and hold the pair button on the bottom of the keyboard for 5 seconds, until the LED starts to flash. On your Windows 10 PC, select Connect if a notification appears for your keyboard, then wait for it to get set up.
How do I reset my Microsoft keyboard and mouse? ›- Click the Start Menu button and right-click on the 'Gear' icon.
- Hover to 'More' and click 'App settings'.
- Click on the 'Reset' button and click reset again.
- After the reset, restart your computer, and when it boots up, check to see whether or not the problem has been resolved.
- Click on Browser my computer for driver software. ...
- Click on Let me pick from a list of device drivers on my computer.
A: In most cases, when a mouse and/or keyboard become unresponsive, one of two things are to blame: (1) The batteries in the actual mouse and/or keyboard are dead (or are dying) and need to be replaced; or (2) the drivers for either or both devices need to be updated.
How to fix mouse and keyboard not working on Windows 10 install? ›- Turn off your PC, then turn it on and simultaneously press F2, DEL or F12 (depending on your manufacturer) to enter into BIOS setup.
- Navigate to Advanced using the arrow keys.
- Go to USB Configuration and then disable USB legacy support.
This issue can be caused if any of the following situations exist: The currently loaded USB driver has become unstable or corrupt. Your PC requires an update for issues that may conflict with a USB external hard drive and Windows. Windows may be missing other important updates hardware or software issues.
How do you fix an unresponsive wireless keyboard? ›- Remove and Plug Back in the USB Receiver.
- Check the Batteries in the Keyboard.
- Remove the Keyboard from Windows and Try Again.
- Test the Keyboard on Another Computer.
- Manually Search for and Install Drivers.
- Automate Device Driver Updates.
Where is the reset button on a Microsoft wireless keyboard? ›
There's no reset button on the MS Ergonomic keyboard, it's a basic USB device. I'd try it in another PC and if it does the same thing then contact MS Hardware support here: https://support.microsoft.com/en-us/hub/4338553...
Is there a reset button on a wireless keyboard? ›Reset your wireless keyboard
To reset a wireless keyboard: Turn off your keyboard. With the keyboard turned off, hold down the ESC key. While holding down the ESC key, turn on your keyboard.
- Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go. ...
- On your PC, select Start > Settings > Devices > Bluetooth & other devices.
- Make sure Bluetooth is on, then select Add Bluetooth or other device > Bluetooth.
The pairing button is on the bottom of the keyboard next to the battery cover. On your PC, select the Start button, then select Settings > Devices > Bluetooth & other devices. Make sure Bluetooth is on, then select Add Bluetooth or other device > Bluetooth.
How do I activate my keyboard again? ›- Restart your computer. ...
- Turn off Filter Keys. ...
- Try your keyboard with a different computer. ...
- If using a wireless keyboard, replace the batteries. ...
- Clean your keyboard. ...
- Check your keyboard for physical damage. ...
- Check your keyboard connection. ...
- Update or reinstall the device drivers.
- Method 1: Enable Legacy USB Support in BIOS.
- Method 2: System Restore.
- Method 3: Boot into Safe Mode.
- Option 1: Turn off Filter Keys.
- Option 2: Run the Hardware and Devices troubleshooter.
- Option 3: Uninstall Sypnatic Software.
- Option 4: Uninstall Keyboard drivers.
- On your keyboard, press the Windows logo key + L. If you need to, dismiss the lock screen.
- Hold the Shift key down while you select Power > Restart in the lower-right corner of the screen.
- After your Surface restarts to the Choose an option screen, select Troubleshoot > Reset this PC.
Make sure there is no debris, damage or anything that may inhibit a connection. Then re-attach the Cover, making sure that all the magnets touch the bottom edge of your Surface. There may be hardware driver updates that are available or pending restart. Updating your Surface might fix issues you're experiencing.
How do I reinstall keyboard drivers after uninstalling? ›...
- Right-click on start menu and select Device manager.
- Click the Scan for hardware changes.
- Follow the steps on your screen and restart your computer if necessary.
Using the Keyboard Shortcut
Simply press the Windows Key, plus Shift, Ctrl, an B at the same time. You will hear a beep and your screen will flash quickly. This indicates your graphics drivers have been reset.
Why is my keyboard and mouse not working in BIOS? ›
Causes for Keyboard Not Working in BIOS Setup
Multiple factors can lead to keyboard not working in BIOS setup. For instance, keyboard drivers are not initialized/recognized, USB ports not initialized, keyboard drivers not supported on BIOS, or the USB port is faulty.
- In the search box on the taskbar, enter device manager, then select Device Manager.
- Select a category to see names of devices, then right-click (or press and hold) the one you'd like to update.
- Select Search automatically for updated driver software.
- Select Update Driver.
- Open Start and select "Settings > Update & Security";
- In the left panel, select "Troubleshoot";
- Select "Additional Troubleshooters";
- Select "Keyboard" and click "Run Troubleshooter".
To go to the Accessibility settings on your computer, press the Windows logo key+U or select Start > Settings > Accessibility. Under Interaction, select Mouse. Turn on the Mouse keys switch.
How do I repair a corrupt Windows 10 install? ›The best tool for repairing damaged Windows installations is System File Checker (SFC). Like many of Microsoft's most powerful repair tools, SFC runs from the command line. After executing the program, it inspects Windows for signs of damage. When it detects damaged files, SFC automatically repairs them.
How do I fix an undetectable USB? ›- Method 1: Isolate the Problem.
- Method 2: Connect Directly to the Motherboard.
- Method 3: Clean the USB Contact Points.
- Method 4: Hardware Troubleshooter.
- Method 5: Update or Reinstall the USB Drivers.
- Method 6: Reinstall USB Controllers.
- Open Device Manager and then disconnect the USB device from your computer. Wait a few moments and then reconnect the device. ...
- Connect the USB device to another USB port.
- Connect the USB device to another computer.
- Update the USB device drivers.
The problem of the phone not recognized by pc is commonly caused by incompatible USB cable, wrong connection mode, or outdated drivers.
How do I reset my wireless mouse and keyboard? ›Resyncing the setup is fairly easy. There is usually a Connect button somewhere on the USB receiver. Press that, and a light on the receiver should start flashing. Then press the Connect button on the keyboard and/or mouse and the flashing light on the USB receiver should stop.
How do I fix an unresponsive wireless mouse? ›Fresh batteries are the cure for many wireless mouse problems. Power switch: Many mouse devices have a switch on the bottom, so that you can turn them off and save your battery when not in use. Make sure that switch is set to ON, and if there is a power LED on the mouse, it should be illuminated.
Why is my wireless Microsoft mouse not working? ›
Change the batteries if wireless, try another USB port, reset mouse from button on bottom if available. Try the mouse in another PC to isolate if it's the mouse or Windows causing this. Try another mouse in this PC to confirm if Windows is the problem.
How do I get my computer to recognize my wireless mouse? ›- Press and hold the Connect button on the bottom of the mouse. ...
- On the computer, open the Bluetooth software. ...
- Click the Devices tab, and then click Add.
- Follow the instructions that appear on the screen.
Select "Device Manager" from the pane on the left. Expand the Keyboards section, right-click on the keyboard you want to repair and choose "Uninstall." Click the Windows "Start" button and select "Restart." When your computer boots up, Windows will detect your keyboard and install the driver.
How do I reset my keyboard back to normal? ›The Best Way to Reset a Keyboard in Windows 10
The way you do that is by making changes to the language setting. Go to Windows Settings > Time & Language > Region and Language. Under Preferred Languages, add a new language. Any language will do.
Press and hold the pair button on the bottom of the mouse until the LED light starts to flash (about 5 seconds). On your Windows 11 PC, select Connect if a notification appears for your mouse, then wait for it to get set up.
How to Connect Microsoft wireless keyboard without receiver? ›- On your computer, open the Bluetooth program. ...
- Press and hold the Connect button on the underside of the device. ...
- In the Bluetooth program, use the option to add a new device. ...
- Follow the instructions on the screen.
This is done by pressing 'Fn + C' or 'Connect Button'.
What happened to action center in Windows 10? ›In Windows 10, the new action center is where you'll find app notifications and quick actions. On the taskbar, look for the action center icon. The old action center is still here; it's been renamed Security and Maintenance. And it's still where you go to change your security settings.
Why is Microsoft shop not working? ›If you're having trouble launching Microsoft Store, here are some things to try: Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.
How do you fix Microsoft mouse on Roblox? ›Go to Windows Settings > Apps > Apps & Features > [Name of App] > Advanced Options > Reset or Repair. Restart PC. Solution 4 - Uninstall the app then restart PC, reinstall the app from MS Store Hub (three dots at top right of Store app) > My Library.
Why are the letters on the keyboard not in the center? ›
The 'qwerty' keyboard was designed for use on typewriters so that frequently used letters were spread apart, avoiding clashing or jamming of the most used 'hammers'.
How do I reinstall Action Center on Windows 10? ›Enable the Action Center Via Settings
To enable it, follow these steps. Press Windows Key + I to open Settings, then head to Personalization > Taskbar. In the Taskbar settings, scroll down and select Turn system icons on or off. To enable the Action Center icon in the taskbar, turn on the Action Center option.
- Restart Windows Explorer. ...
- Run SFC and DISM Scan. ...
- Re-Register Action Center. ...
- Tweak Registry Files. ...
- Modify Local Group Policy. ...
- Perform Disk Cleanup. ...
- Perform System Restore. ...
- 6 Best Fixes for Can't Type in Microsoft Excel on Windows 11.
- Open the Command Prompt as an administrator.
- In the Command Prompt window, copy and paste the below command and press Enter: DISM /Online /Cleanup-Image /RestoreHealth.
- After the command has finished running, restart your computer and see if the Action Center is now working.
Run the troubleshooter: Select the Start button, and then select Settings > Update & Security > Troubleshoot, and then from the list select Windows Store apps > Run the troubleshooter.
How do I uninstall and reinstall Microsoft Store? ›Uninstalling the Microsoft Store app is not supported, and uninstalling it may cause unintended consequences. There is no supported workaround to uninstall or reinstall Microsoft Store.
How do I reinstall MS store? ›- Select Download tool, and select Run. You need to be an administrator to run this tool.
- On the License terms page, if you accept the license terms, select Accept.
- On the What do you want to do? ...
- After downloading and installing, it should fix the issue.
Press and hold the pairing button on your mouse or keyboard for 5-7 seconds, then let the button go.
How do you run a mouse on Roblox? ›...
The default settings are:
- W or up arrow to move forward.
- S or down arrow will move you backward.
- A or left arrow will move you to the left.
- D or right arrow will move you to the right.
- Spacebar is jump.
A pointing stick (or trackpoint, also referred to generically as a nub or nipple) is a small analog stick used as a pointing device typically mounted centrally in a computer keyboard.
What's the dot in the middle of some keyboards? ›
The device is sometimes called an eraser pointer because it is roughly the size and shape of a pencil eraser. It has a replaceable red tip (called a nipple) and is located in the middle of the keyboard between the G, H, and B keys. The control buttons are located in front of the keyboard toward the user.
Why are my keyboard keys not typing? ›Restart the computer
Press and hold down the power button until the computer turns off, then release the button. Press the power button again to turn the computer on, and test the keyboard to see if it works. If that does not work, try draining all power from the computer, which helps reset the motherboard.